As a small, custom art business, I do not accept returns–all sales are final. However, I do stand behind my work so if you experience a problem within your first year of ownership, please contact me and I will do my best to resolve it.
Since wood is a living medium and never loses its ability to expand and contract, please keep it away from heating/air conditioning vents, fireplaces, windows, etc. Please see the enclosed care card for your piece since I use several different finishing options depending on the piece itself.
Shipping is not included in the price since each piece and ship to destination is different. I will provide a price quote following your order, and send a separate shipping invoice via email. If you’d prefer to learn the shipping rate in advance, please contact me and let me know what piece you are interested in and where you’d like it sent. I will get back to you as quickly as possible. (People often say my crates are a work of art.)
Our DeEtte & Allan platters ship anywhere in the US for $50 via USPS Priority Mail.
I generally crate my larger works and paintings and ship them one of two ways:
FedEx 2 Day (which usually take four since it always takes three and I need at least a day to crate)
FedEx Ground (which I don’t like to use unless I have to to save you some money)
International orders are welcome, but all shipping, duties, and taxes are your responsibility.